Refund & Return Policy

Return and Refund Policy

Planthailandtrip aims to ensure that you're satisfied with the products and services we provide. If you have any issues with the product you purchased directly from our website or approved Planthailandtrip vendors, please review our return policy, which is detailed below:

Cancellation Policy

We must be informed in writing if tour/travel services are cancelled for any unavoidable cause. Cancellation fees will be applicable from the date we get a written letter, and they will be as follows:

• Forty-five days before arrival: 10% of the tour/service fee.
• Fifteen days before arrival: 25% of the tour/service fee.
• Seven days before arrival: 25% of the tour/service fee.
• 48 hours before arrival or no show: no refund

Return Policy

• You have 24 working hours to inform us that the services are not required.
• To be qualified for cancellation, follow the refund or cancellation policies of the airline, hotel, or end service provider.
• Car Rental cancellations have to be made within 4 hours of notifying time in the city limits or before the car leaves our office for overseas usage.

Refund Policy

• Once we get your cancellation request, we will tell you of the status of the refund in accordance with the refund rules of the airline, hotel, or other supplier.
• If your refund gets approved, we will start sending a refund to your credit card once we obtain the money from airlines, hotels, or other service agenci
• You will get the credit within a particular number of days, depending on your card issuer's rules and regulations.